Privacy Policy

1. Who We Are

Complete Texarkana Concrete is a concrete contracting company located at 2021 Olive St, Texarkana, TX 75501. We operate the website www.concretetexarkana.com and provide concrete services to residential and commercial customers in the Texarkana, Texas and Arkansas region.

If you have questions about this Privacy Policy, contact us at team@concretetexarkana.com or call (430) 278-0016.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you request an estimate or contact us through our website form
• Project address or property location when relevant to your estimate request
• Description of your project or service request
• Any other information you choose to include in a message to us

We also collect non-personal information automatically through standard web analytics tools, including pages visited, browser type, and approximate geographic location based on IP address. We do not sell or rent this data.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate requests and questions
• Schedule and conduct on-site estimates
• Communicate with you about your project
• Send you a quote or follow up on a pending project
• Comply with legal obligations

We do not use your personal information for unsolicited marketing, and we do not add you to any email marketing list without your explicit consent.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service providers: We use third-party tools (such as form providers) that may receive and process your submitted contact data on our behalf. These providers are bound to handle your data securely and only for the purpose of delivering our services.
• Legal requirements: We may disclose your information if required by law, legal process, or a government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use the site. These may include analytics cookies from Google Analytics or similar services. You can disable cookies through your browser settings, though doing so may affect how certain parts of the site function. We do not use cookies to collect personal information beyond what you voluntarily provide.

6. Data Security

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Contact inquiries and project records may be kept for up to 7 years for business and legal recordkeeping purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any communications from us

To exercise any of these rights, contact us at team@concretetexarkana.com.

9. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or our Google Business Profile). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us: